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MARK M. WEBSTER

7265 Mallard Drive                                                                                                 (513) 236 7067

West Chester, Oh 45069                                                                            netmarcos@yahoo.com 

TECHNOLOGY MANAGEMENT

 

7+ years network design, analysis, administration, project management, technical training, and courseware development. Bilingual Spanish/English. Bachelor of Arts, Utah State University

 

Experience with Windows 2000 Professional and Server migrations, Active Directory design and implementation, Group Policy design and management, platform standardization, operational security and procedural consultation, asset management, Visual Basic WMI and ADSI scripting, application compatibility evaluation, Windows XP, Windows Server 2003, Windows 2000, Windows NT 4.0, Windows 9x, Exchange 2000 and 5x, Citrix 1.8 and Metaframe XP, SQL 2000, 7.0, and 6.5, SMS 2.0, Novadigm EDM and Radia, Empirum Pro, Ghost, ImageCast, Microsoft Application Compatibility Tool Kit, InstallWatch, RIS, Netware 4x and 5x, ZENworks for Desktops, TCP/IP, DNS and BIND,  DHCP, WINS, SNMP, ARCServe, NTBackup, Solar Winds, NEWT, Belarc, Symantec E-Policy Orchestrator, Microsoft Access, Excel, Word, PowerPoint, FrontPage, Adobe Acrobat.

MCSE, Windows 2000 and Windows NT 4.0 - CompTIA A+ and Network+ Certified

 

ACHIEVEMENTS

 

Designed an implemented Active Directory services infrastructure and domain migration plan for several clients ranging size from 300 to several thousand accounts.

 

Developed and managed the deployment of Anti-virus management software on 15,000+ node network consisting of over 400 locations.

 

Managed a multi-tiered GPO infrastructure for 15,000 account Active Directory services network, including the design and implementation of managed workstation policies for shared workstations in both secure and public facilities to facilitate secure access to applications and other network resources.

 

Participated in 50+ pre-sales technical assessments for multiple training and consulting clients either face-to-face, phone or formal presentation format over a 3-year period.

 

Automated post deployment configuration tasks for 9,000 seat Windows 2000 Professional rollout, reducing technician error rate through the replacement of 12 manual configuration steps with Visual Basic script.

 

Reviewed and documented policies and procedures for 150-member IT department and made recommendations to improve operational accountability and security.

 

Designed and implemented integrated DNS/BIND solution for mixed AIX/W2K network to fully support needs of both networks. 3-day project impacted 350 employees.

 

Designed and implemented secure lab environment for 85 employees to test deployment of Windows 2000 technologies, fully accessible from any point on international WAN. 5-day project impacted 1500 people.

 

Managed project to identify tools and methods to verify asset inventory and audit compliance data for over 12,000 computers bringing overall compliance from 85% to over 98% within a 3 month period.

 

 

EXPERIENCE

Technology Experience 1997 Present

Senior Desktop Analyst, Cognis Corporation, Cincinnati, OH through Adecco (November 2003)

Design and develop tools and methodologies to facilitate the migration of a multi-national network from NetWare 4.11 to Windows Server 2003 Server/Active Directory. Specific responsibilities for the migration and maintenance of user profile data on Windows 2000 professional desktop and laptop machines, development of a group policy infrastructure and additional tools to supplement and compliment the existing CCM toolset.

 

Senior Analyst, HCR Manor Care, Toledo, OH through NCS (September (2003)

Design, deploy, and manage network systems, hardware and related services, project management, test and QA plan development, supplier/vendor relationship management, and technology evaluation for Windows 2000 Server, NAI ePolicy Orchestrator, SQL Server 2000, Citrix Metaframe, Cisco 3002 VPN Clients, and other related projects.

 

Senior Desktop Analyst, Kindred Healthcare, Louisville, KY through TEKsystems (May 2002)

Design, deploy, and manage desktop operating systems, hardware and related services, Group Policy infrastructure design and administration to meet operational security requirements for application and other network access, PC deployment automation, software compliance testing, PC hardware and peripheral testing, test plan development, policy and procedure development.

 

Technical Solutions Consultant, TEKsystems, Cincinnati, OH (July 2001)

Manage the deployment, migration and administration of Windows 2000 and related technologies for various clients including readiness assessment, Active Directory and DNS infrastructure design, pilot lab design and implementation, security policy design and implementation, Group Policy infrastructure design, server and desktop migration, desktop configuration management, OS image development and distribution solutions, and managing integration and coexistence with existing directories and platforms.

 

Senior Training Consultant, TEKsystems, Cincinnati, OH (February 1999)

Training center management. Develop courseware and training methodologies to provide certification training and technical support on a wide variety of projects and products including Windows 2000, Exchange 2000, Exchange 5.5, NT 4.0, Win95/98, SMS 2.0, SNA server 4.0, NetWare 4.x / 5.x, network design, installation and diagnostics, TCP/IP, PC and server hardware installation, upgrade and troubleshooting for both internal and external clients. Provided presales technical support and document preparation for a wide variety of consulting and training engagements.

 

Technical Training Consultant, Productivity Point International, SLC, UT (January 1998)

Deliver Microsoft Official Curriculum courseware for Microsoft Windows NT 4.0 Server/Workstation, Enterprise Technologies, Exchange Server 5.0, TCP/IP, Windows 95, SNA Server 4.0, Small Business Server, and Networking Essentials in a classroom to prepare students for Microsoft Certification Exams. Present PPI courseware for MS Office products, specifically Word, Excel, and Power Point, to corporate clients. Work as an advisor and consultant to various clients on Windows technologies, practices, and procedures, including, but not limited to, desktop configuration management, SNA server implementation, migration from various technologies to NT 4.0.

 

Network Administrator, Kennecott Utah Copper, Magna, UT (June 1997)

Administer NetWare 4.11 and 3.x servers, SAA Gateways, NT Server 4.0, AS400, 22 Network printers and plotters, and 100+ Win95/NT desktop clients for 140 users. Manage the installation and configuration of all hardware and software on client machines. Manage backup and disaster recovery using Cheyenne ARCServe. Support MSOffice, P3 Project Planner, Microstation, AutoCAD, Rumba NT/95, and other office applications.

 

Network and Desktop Support, Kennecott Utah Copper, Copperton, UT (February 1997)

Rollout of Windows 95 in a transitional NetWare 3.x to 4.11 environment; upgrade hardware to meet OS requirements; installation and configuration of operating system; account administration; performance and capacity testing; install and configure applications, protocols, services, and utilities. Desktop image development and testing using Ghost. Development and deployment of system policies across the enterprise to manage workstation configuration.

 

INTERESTS AND AFFILIATIONS

Educational Equipment Foundation, Chairman of the Technical Advisory Board.                                 1998-1999

EEF is a non-profit organization that collects, repairs, and distributes computers and other related equipment to educators and schools for use both at home and in the classroom.

Habitat for Humanity, Northern Utah - Construction Supervisor                                                 1995-1997

Oversaw the construction of 3 new homes as well as the renovation of 2 others. Organized the efforts of onsite volunteers and coordinated the scheduling of sub-contract work.

Boy Scouts of America - Eagle Scout and 5 years in Leadership Positions                                          Ongoing

Cubmaster, Den Leader, Assistant Cubmaster, Assistant Scoutmaster.

Voluntary Religious Service, Spain - 2 years                                                                    1980-1982